Download your data or delete your Clear Day Family account

You can download a copy of your Clear Day Family data, or delete your account, at any time: on the web from Account, and in the app from Account and privacy. Deleting takes effect right away and can't be undone, so download first if you want a copy.

How do I download my data?

Choose Download my data: on the web it's on the Account page, and in the app it's under Account and privacy.

You get a file with what Clear Day Family keeps for you, including your children's profiles, logs, photos and art, posts, milestones, custody schedule, expenses, lists, school calendars, inbox messages, and your shortlist and tour notes. Photo links in the file work for a short time after you download it, so save the photos you want soon after.

How do I delete my account?

• On the web: open Account. Under Leave Clear Day Family, press and hold Hold to leave Clear Day Family until it finishes.
• In the app: open Account and privacy. Under Delete account, press and hold Hold to delete my account until it finishes.

If you have Family Circle, it's canceled first. If that can't be done right then, nothing is deleted, and you can try again.

What does deleting remove?

• Every child only you manage, with their logs, photos and Health
• Your family inbox and its mail
• Your shortlist, tour notes and the centers you follow
• Your calendar connections
• Your place in other children's circles

What happens to a child I share with another parent?

The child stays with the other parent. What you logged or posted stays too, without your name, and the child's parents can delete it.

I also use Clear Day with my child's school. Is that deleted too?

No. If you use Clear Day with a school on the same email, that school account stays as it is. Only Clear Day Family is removed.

Can I ask you to delete my data instead?

Yes. The privacy policy explains what Clear Day Family collects, who can see it, how long we keep it, and how to ask us by email to delete your information.